Terms and Conditions

When registering or placing an order as a guest or registered user, you must provide accurate and complete information. Any misrepresentation of information may result in legal consequences. We rely on the information you provide to process orders and deliver products effectively.

The design, content, and information displayed on $https://crescenthalwa.in are the exclusive property of Crescent Halwa. Nothing in this agreement transfers or assigns any ownership rights to any other person or entity. Users may not resell, redistribute, broadcast, or transfer any information, software, or applications from this website without prior written authorization from Crescent Halwa.

The website may be temporarily unavailable from time to time due to maintenance, telecommunication issues, bandwidth limitations, or other technical disruptions. Crescent Halwa reserves the right to modify or discontinue any content, information, products, features, and services published on the website.

Under no circumstances shall Crescent Halwa be held liable for any direct, indirect, or consequential damages arising out of or connected with the use of this website or the inability to use the website. This includes any content, information, products, or services obtained through the website.

The website may contain links to and from other websites. Crescent Halwa does not review or endorse these sites. Linked sites are not under the control of Crescent Halwa, and we will not be held responsible for any content, practices, or policies of third-party websites.

All product-related images are provided for indicative and reference purposes only. The actual product may vary from the images shown on the website. Customers should exercise due care when selecting products during the ordering process. The products and services provided on this site are without warranties of any kind, either expressed or implied, and Crescent Halwa disclaims all warranties to the fullest extent permitted by law.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

CRESCENT HALWA is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +919444787161 or crescent.halwa@gmail.com or via WhatsApp.

CRESCENT HALWA believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• CRESCENT HALWA does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

These terms and conditions are governed by the laws of India. Any disputes arising from the use of this website or the interpretation of these terms shall be resolved in the courts of Tamil Nadu, India.